Condar combustor warranty

Condar combustors are guaranteed to contain sufficient catalytic precious metals (platinum and/or palladium) formulated and properly applied to conform to requirements of the Environmental Protection Agency for certified wood-burning products, and when installed in USA are warranted for structural integrity for five years or 12,000 hours burn-time, whichever comes first, when correctly installed and maintained (* see below exclusion). Failure due to incorrect use, including with fuels other than dry natural wood, is excluded. YOU MUST use a wood stove catalytic probe or surface thermometer or your warranty will be voided. Condar combustors are not warranted for export shipments. Only combustors purchased and used within the contiguous 48 US states are warrantied.

Remedies under this warranty

Condar Company will replace a defective combustor, free of charge, for the first 90 days following the date of original purchase. After the first 90 days, replacement will be at the following discount:

  • Year 1: 50% of original price paid
  • Year 2: 40% of original price paid
  • Year 3: 30% of original price paid
  • Year 4: 20% of original price paid
  • Year 5: 10% of original price paid
  • Year 6: replacement at current retail price

If you have any questions, email our combustor warranty expert.

* excludes CC-800 (Flexburn 2-in-1 Encore and Defiant)